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SYSPREP fails – 0x80073cf2

  1. Identify the problematic app: Check the Sysprep logs to identify which app is causing the issue. You can find the logs in C:\Windows\System32\Sysprep\Panther\setupact.log.
  2. Remove the app: Once you’ve identified the problematic app, you can remove it using PowerShell. For example, if the issue is with the Microsoft.WidgetsPlatformRuntime package, you can use the following command:YAML Remove-AppxPackage -Package Microsoft.WidgetsPlatformRuntime_1.6.1.0_x64__8wekyb3d8bbwe Make sure to replace the package name with the one causing the issue on your system.
  3. Retry Sysprep: After removing the problematic app and ensuring it doesn’t reinstall, try running Sysprep again.