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SYSPREP fails – 0x80073cf2
- Identify the problematic app: Check the Sysprep logs to identify which app is causing the issue. You can find the logs in
C:\Windows\System32\Sysprep\Panther\setupact.log. - Remove the app: Once you’ve identified the problematic app, you can remove it using PowerShell. For example, if the issue is with the
Microsoft.WidgetsPlatformRuntimepackage, you can use the following command:YAMLRemove-AppxPackage -Package Microsoft.WidgetsPlatformRuntime_1.6.1.0_x64__8wekyb3d8bbweMake sure to replace the package name with the one causing the issue on your system. - Retry Sysprep: After removing the problematic app and ensuring it doesn’t reinstall, try running Sysprep again.