O365 Configure E-Mail Forwarding
- In the admin center, go to the Users > Active users page.
- Select the name of the user whose email you want to forward and select the Mail tab.
- Select Manage email forwarding.
- On the email forwarding page, select Forward all emails sent to this mailbox. Enter the forwarding address, and choose whether you want to keep a copy of forwarded emails. If you don’t see this option, make sure a license is assigned to the user account. Select Save changes.
- Don’t delete the account of the user who’s email you’re forwarding or remove their license! If you do, email forwarding will stop.