How Can We Help?
How to Trigger Safe Mode –
How to Trigger Safe Mode from a Powered-Off State
- Turn on your PC, and as soon as you see the Windows logo (or your manufacturer’s logo) appear, press and hold the power button for about 10 seconds to force the computer to shut down.
- Turn on your PC again, and once the Windows logo appears, press and hold the power button for 10 seconds to shut it down a second time.
- Turn on your PC a third time and let it run. Windows will detect the failed boots and display a Preparing Automatic Repair or Diagnosing your PC screen.
- On the screen that appears, click Advanced options.
Navigating to Safe Mode in WinRE
- From the recovery menu, select Troubleshoot > Advanced options > Startup Settings.
- Click the Restart button.
- After your computer restarts, a list of startup options will appear. Press the number or function key on your keyboard for the mode you need:
- Press 4 or F4 for Safe Mode (basic drivers only).
- Press 5 or F5 for Safe Mode with Networking (includes internet/network drivers).
- Press 6 or F6 for Safe Mode with Command Prompt.
To exit Safe Mode later, simply restart your computer normally